Reach Out to Us

For reservations, inquiries, or any assistance, our team is here to help.

Address

1 Orchard Road
Singapore 238824

Phone

+65 6336 6000
24/7 Front Desk

Email

reservations@ymcaoneorchard.org.sg

Front Desk Hours

24 Hours / 7 Days
Always available for you

Send Us a Message

Frequently Asked Questions

What time is check-in and check-out?
Check-in is from 2:00 PM onwards, and check-out is by 12:00 PM noon. Early check-in and late check-out are available upon request, subject to availability and may incur additional charges.
Is breakfast included in the room rate?
Yes, breakfast is included in all room rates. We serve a variety of continental, Asian, and healthy options at our Social Kitchen restaurant from 6:30 AM to 10:30 AM daily.
Do you offer airport transfers?
We do not provide complimentary airport transfers, but our front desk can arrange a taxi or private car service for you. Changi Airport is approximately 25 minutes away by car.
Is there parking available?
Yes, we offer complimentary on-site parking for hotel guests during their stay. Spaces are limited and available on a first-come, first-served basis.
What is your cancellation policy?
Cancellation policies vary depending on the rate type and booking channel. Generally, free cancellation is available up to 24 hours before check-in. Please refer to your booking confirmation for specific terms.